Privacy
Policy
At eSim Friends, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, and disclose personal information when you use our website and services.
1. Collection of Personal Information
We may collect personal information from you when you create an account, place an order, or contact our customer support. This information may include your name, email address, phone number, and payment details. We only collect the necessary information to provide you with our services and improve your experience.
2. Use of Personal Information
We use the personal information we collect to process your orders, communicate with you, and provide customer support. We may also use your information to personalize your experience, improve our website and services, and send you promotional offers or updates if you have opted-in to receive them.
3. Disclosure of Personal Information
We may disclose your personal information to third-party service providers who assist us in operating our website and providing our services. These service providers are contractually obligated to protect your information and only use it for the purposes we specify. We may also disclose your information if required by law or to protect our rights and interests.
4. Security of Personal Information
We take the security of your personal information seriously and have implemented measures to protect it from unauthorized access, use, or disclosure. These measures include encryption, secure payment processing, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Retention of Personal Information
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal or regulatory requirements. Once your information is no longer needed, we will securely dispose of it in accordance with our data retention policies.
6. Your Rights
You have the right to access, correct, or delete your personal information. You can update your account information by logging into your account or contact us to exercise your rights. Please note that deleting your personal information may limit your ability to use our services.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or sending you a notification. We encourage you to review this policy periodically.
If you have any questions or concerns about our Privacy Policy, please contact us at privacy@esimfriends.com.
